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Returns Policy

At Quinn and Kim's Flowers we strive to make sure our customers are completely satisfied in everyway. We stand behind the quality of everything we sell 100%.

Of course we always want to keep a customer and do whatever it takes to make a wrong situation right. If ever there is a problem with your flowers or the delivery we want to know about it so we can make it right.

Our first coarse of action is to offer to replace or upgrade and arrangement if something has not been satisfactory with the flowers. Our second offer depending on the circumstances would be to offer an instore credit towards a future purchase, credit back a delivery or respond appropriatly whatever the circumstances may be to be fair.

If we have exhausted all avenues of trying to fairly rectify the situation and can do nothing more and a refund is the only coarse of action that will satisfy the customer we will fully refund the sale of the flowers.

Sincerely,

Quinn and Kim